Full-Time Healthcare Associate

Who you are:A self-motivated inside salesperson with a proven track record of sales achievement in a telephonic/call center environment. Passionate about helping others, connecting with professionals to grow accounts and increase sales conversion. Appreciate the hustle, provide quality customer experience. Thrive in performance-based environments, focused on driving results. Excited to solve customer challenges, making a difference in a healthcare environment. Clear and articulate phone presence. Excited by impacting a fast-paced tech company!

What you will do:

• Manage customer/referral pipeline daily, record in CRM for up-to-date communication with referral sources.
• Generate minimum 4 Moves per month from PTO, LOA, and attrition support.
• Nurture relationships for AE/HCAR, be a thought leader and resource for senior living options.
• Familiarize yourself with healthcare professional ecosystem to determine how APFM best fits into operations.
• Achieve goals via cold-calling, managing telephonic appointments and Zoom/WebEx meetings.
• Understand healthcare professional and family needs to provide appropriate assistance for senior housing.
• Collaborate with Senior Living Advisors and other teams to ensure best-in-class customer experience.
• Test and refine new capabilities to grow healthcare channel.

Collaborative inside sales professional contributing to customer and APFM success.

• 2+ years of telephone sales/telemarketing, business development or relationship sales preferred.
• Proven ability to develop opportunities from ideation to execution.
• Basic technology skills; social media savviness and VOIP telephony system experience a plus.
• Hard-wired internet connection access.
• Clear and articulate phone presence, communication and problem-solving skills.
• 50-70 cold calling dials daily.
• Determination to break down barriers to success.
• Multi-tasking: talk on phone, take notes.
• Develop and maintain good working relationships in a multi-stakeholder sale.
• Teamwork and independent initiative; deliver results in a highly independent environment.
• Effective use of social media (LinkedIn, Facebook, Twitter, blogs).
• Manage ambiguity, work independently, solve issues.
• Experience with Five9 (or similar) telephony platform preferred.

Compensation

• Base Salary: $45,000 - $50,000

Additional Information

• All information kept confidential according to EEO guidelines.
• A Place for Mom uses E-Verify.

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