Full-Time Inside Sales Professional I

About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector.

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process.

Responsibilities include:

1. Effectively manage inbound daily sales calls expectations.
2. Maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
3. Achieve and exceed monthly Baseline Sales Target.
4. Identify and execute the Inside Sales 6 Step Sales Approach.
5. Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
6. Re-solicit/call to convert single purchase customers into Year Round Protection Plan.
7. Execute Residential Campaigns for both new and existing customers.
8. Execute outbound and SMS campaigns as needed.
9. During non-peak months, support campaigns other than Inbound.
10. Meet or exceed an average monthly call quality score above 75%.

Requirements:

• 1+ years successful experience at a rapidly growing professional sales organization.
• 1+ years Call center experience
• Proven history of driving sales results and achieving goals
• Superior verbal and written communication skills.
• Experience collaborating with internal and external stakeholders
• Proven success in a dynamic, fast-paced environment

Education: High School Diploma

Preferred: College Diploma or University Degree in a business, administrative and/or accounting field or equivalent experience

Benefits: Competitive pay, incentives, medical, dental, vision, employer-matched RRSP, paid sick and vacation days, short and long-term disability, life insurance, and commission bonus opportunities (after 3-month probation)

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