Full-Time Lead Franchise Business Consultant

Location: Fort Worth, TX

Shift: Fulltime

Salary: $100,000K - $120,000K (based on experience), plus bonus

Job Description

Drive franchisee business results within assigned portfolio.

Provide leadership and coaching to franchisees.

Discuss business state and recommend tactics for improved performance, contractual compliance, and brand standards (sales, profits, operations, products, store builds/acquisitions).

Work cross-functionally with Center of Excellence support teams.

Responsibilities and Duties:

• Own Franchisee relationships, achieve results, and drive change for success.
• Achieve portfolio objectives in new unit store growth, sales, and profitability by ensuring execution of market-specific business plans and commitments.
• Partner with Franchisees to develop plans using insights, data, analytics, knowledge, and past experiences to drive short, medium, and long-term goals.
• Partner with cross-functional COE and support teams (Marketing, Development, Supply Chain, Training, Finance, Operations Support) to launch and achieve targeted results.
• Deliver complex/difficult messages to franchisees.
• Plan field time for efficiency, utilize all systems and tools for effective in-market and virtual Franchisee visits.
• Responsible for understanding, interpreting, upholding and enforcing consistent execution of standards and franchisee agreements (food safety, menu compliance, trademark protection).
• Field initial variance requests, escalate as appropriate.
• Communicate National Promotions and rationale to drive engagement.
• Manage SFA and contractual relationship.
• Follow up on individual compliance issues (CQ7 defaults, ops cures).
• Provide Business Insights: understand industry/economic factors impacting profitability and recommendations to combat them.
• Complete regular SWOT analyses, partner with COEs to develop plans to address gaps.
• Act as an expert resource on the Domino’s business.
• Facilitate franchise peer connections and best practice sharing.
• Understand and adhere to legal guardrails when providing insights and recommendations.
• Portfolio Management
• Serve as local consultant, delivering sales analyses to assess overall health and identify growth opportunities at market and franchisee level, using proprietary tools/resources.
• Facilitate regional meetings (business planning meetings tailored to DMA/franchisees).
• Follow up on new product and process roll-outs.
• Partner with marketing COE to recommend local marketing plans and initiatives.
• Drive franchisees' understanding and engagement (co-op spend, local coupons, pricing).
• Train franchisees on new products and initiatives.
• Leverage development resources (SIMMS, CoStar) to identify targeted development opportunities and cultivate discussions.
• Negotiate development agreements (store growth, schedules, incentives).
• Coordinate contractual deliverables with Legal and Franchisees (new DAs, addendums, incentives, relocations, terminations, etc.).
• Provide regular reporting to Regional Leadership Teams and Development COE, leveraging Domino’s Connect.
• Manage site approval process and transition development projects to Construction Team.
• Brand Engagement/Franchise Relations:
• Collaborate with peers to develop business cases and best practices.
• Be an advocate for continuous team development and people growth.
• Be primary point of contact for all business and brand matters for franchisee.
• Grow Franchisee pipeline by assisting current owners in identifying future candidates and placing them in the FMS program.

Qualifications:

• Bachelor’s degree in business or related field
• Minimum 5 years proven experience in multi-unit operations/consulting, QSR, and/or franchisee experience preferred
• Multi-unit environment experience, knowledge of retail/restaurant industry operations and financial reporting
• Strong verbal/written communication skills, including public speaking.
• Ability to read/interpret financial statements, strong analytical skills.
• Strong ability to multi-task and prioritize.
• Proven ability to build relationships, work with others at all levels.
• Demonstrated ability to lead, motivate, hold accountable, develop, and direct.
• Strong organizational, interpersonal, problem-solving, and influencing skills.
• Proficiency in computer skills (Word, PowerPoint, Excel, Outlook, PowerBi, MicroStrategy, etc.).
• Ability/willingness to travel up to 50% (some overnight travel).
• All information confidential according to EEO guidelines.

What is the last date for applying to the job?

Which countries are accepted for this remote job?