Full-Time People Operations Manager

At NationBuilder, we create software for leaders. We work with advocacy groups, nonprofits, political candidates, parties, community organizers, and others trying to make a difference in the world. Our customers range from small town organizers to the largest political parties, candidates, and NGOs globally.

NationBuilder is seeking a People Operations Manager. Reporting to the VP of People & Operations, this role is a hands-on HR position focused on contributing to a thriving community culture.

Key responsibilities include:

• Executing and optimizing daily HR operations, encompassing people analytics, compliance, HRIS/payroll maintenance, employee benefits administration, and internal communications.
• Ensuring people systems align with business strategies and compliance/operational requirements.
• Serving as an expert on the HRIS and payroll infrastructure, partnering with finance for domestic and global payroll.
• Collaborating with IT, finance, and other departments to execute projects and develop sustainable workflows.
• Leading testing and promotion of new releases, configuration changes, and integrations.
• Monitoring and resolving interface issues with compliance and third-party vendor solutions.
• Utilizing data to support reporting and analytics, driving action and meeting compliance requirements.
• Collaborating with teammates for consistency, best practices, process improvements, and system knowledge.
• Partnering with the Employee Benefit broker to manage the Employee Benefit program.
• Managing all leaves of absence.
• Communicating people-related matters to staff.

Required skills and experience:

• 5+ years of experience in HRIS administration, configuration, and user maintenance, including data loads, troubleshooting.
• Experience managing HRIS operations across organizations and projects.
• Ability to use best practices to increase efficiency and effectiveness.
• 2+ years of experience administering Employee Benefits programs and leaves of absence.
• Knowledge of federal and state laws, statutes, and regulations related to benefits, payroll, and HR.
• Strong communication, collaboration, analytical, and problem-solving skills.
• Proficiency in project management and effective written communication.

Ideal candidate qualities:

• Community-minded, aligning with NationBuilder’s mission and values.
• Passionate about developing people.
• Conscientious, proactive learner, and pragmatic problem solver.
• Strong communicator, demonstrating reflective listening and active communication.
• Ability to understand the big picture while executing details methodically.
• Positive attitude and sense of humor.
• Growth-oriented, viewing setbacks as opportunities for improvement.
• Strong ownership and follow-through.

Compensation: $115,000 - $145,000 USD

NationBuilder is an equal opportunity employer.

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