Full-Time Principal Industry Solution Lead or Architect

ServiceNow is hiring a remote Full-Time Principal Industry Solution Lead or Architect. The career level for this job opening is Experienced and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.

ServiceNow

Job Title

Principal Industry Solution Lead or Architect

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Santa Clara, CALIFORNIA

Salary

YEAR $160580 - $265020

Job Details

You will work to develop new pipeline and business and solution sales revenue focusing on Transportation Infrastructure & Intelligent Communities and other related programs. This role will accomplish this through strategic thought leadership, account alignment, planning, solution modeling, partner alignment, and using business development strategies and identifying funding sources across all territories and verticals.
What you get to do in this role:
  • Provide strategic leadership and subject matter expertise supporting key Transportation and Infrastructure opportunities.
  • Develop and execute ServiceNow's go-to mission market strategy, maintain relationships with Senior Leaders, and work collaboratively across product lines, business units, and partners to drive growth within ServiceNow’s Public Sector business.
  • Be the relationship manager between customers, partners, and ServiceNow
  • Work with the greater ServiceNow solution teams to develop mission focused ServiceNow solutions based on the market’s strategic needs and targeted outcomes
  • Manage and support Executive relationships between ServiceNow and assigned clients
  • Build strategic partnerships with partners, lobbyists, and consultancies.
  • Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
  • Support the development of mission roadmaps and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
  • Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services.
Experience Required:
  • Experience in State and Local Government in a Transportation Infrastructure & Intelligent Communities role
  • Proven business or technical approach to critical thinking about how to integrate AI into work processes.
  • 3+ years of experience in engagement management and aligning strategies to revenue opportunities within the Public Sector.
  • 2+ years of experience as a Mission Account Manager or equivalent role with validated multi-million-dollar public sector sales solutions experience and Executive level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, CRM, Customer Service and IT Operations Management
  • Experience achieving sales targets

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Principal Industry Solution Lead or Architect at ServiceNow is 1st of January 2026 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Santa Clara, CALIFORNIA ] applicants. .

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