Full-Time Reimbursement Supervisor

The Reimbursement - Follow Up & Appeals Supervisor provides exceptional support to Guardant Health customers, the Guardant Health Clinical Laboratory, and Sales Representatives.

Must possess the ability to communicate professionally and effectively with all individuals.

1. Essential Duties and Responsibilities:
2. Ability to perform the duties of all preceding Reimbursement Job Descriptions.
3. Supervise all work and attendance aspects of the assigned team.
4. Meet regularly with the team and individual staff members.
5. Approve employee timecards and time off requests.
6. Perform regular audits of team members' work activities to ensure compliance, accuracy, and efficiency.
7. Ensure all Team members' responsibilities and daily activities are being performed in accordance with expected turn-around times and processes.
8. Train existing and new team members on processes and policies.
9. Perform competency assessments.
10. Adhere to Standard Operating Procedures (SOP's).
11. Work with internal departments and external partners.
12. Suggest process improvements and collaborate with Leadership on processes, new or enhanced software programs, and overall payor activity.
13. Other administrative duties as needed.

Qualifications:

• Bachelor's degree preferred or High school diploma.
• Minimum of 1 year of experience as supervisor.
• Ability to work as part of a team.
• Ability to multitask and take on various projects.
• Ability to work with self-discipline, good judgment and independence.
• Excellent written, verbal communication skills and computer proficiency.
• Solid experience using Microsoft Office.
• Understanding of insurance plans, policies, medical policies, and insurance structure in regards to billing for medical claims.
• Flexibility with respect to working hours.

Work Environment:

• May be required to lift routine office supplies and use office equipment.
• Majority of work performed in a desk/office environment, but may be exposed to high noise levels, fumes, and biohazard material.
• Ability to sit for extended periods of time.

Hybrid Work Model:

• Defined in-person and work-from-home days.
• U.S. employees within 50 miles of a Guardant facility required to be onsite Mondays, Tuesdays, and Thursdays.

Salary:

• US base salary range: $83,220 to $114,450

Benefits: Benefits not included in salary.

Additional information:

• Guardant Health is committed to reasonable accommodations.
• Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
• All information kept confidential.

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