Full-Time Rental Sales Agent

Sixt is looking for a Rental Sales Agent to provide exceptional customer service. They will learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:  

• Exceptional interpersonal and relationship building skills 
• Strong verbal and written communication skills 
• Strong organizational skills and the ability to multi-task 
• Ability to manage stressful or unusual situations to maintain good customer service 

What you will do:

• Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs 
• Provide excellent customer service in all customer contact situations 
• Meet all sales and service standards 
• Complete administrative tasks including daily lists to assist the branch 
• Communicate via telephone and email in a friendly and helpful manner 
• Assist branch with returning and turnaround of vehicles as needed 
• Perform other job duties as assigned to meet the business needs 

About you:

• High school diploma or GED 
• Minimum 1-year customer service or sales experience 
• Must be at least 21 and have a valid driver's license with a clean driving record 
• Experience meeting sales quotas or working in highly commissioned positions preferred 
• Ability to follow defined service and sales processes 
• Likely to require at least 5-10% travel, some of which may be by airplane 
• Must be willing to wear company uniforms 
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future 
• Ability to communicate in other languages is a plus