Full-Time Sales Operations Manager (Data Hygiene)
Docker is hiring a remote Full-Time Sales Operations Manager (Data Hygiene). The career level for this job opening is Manager and is accepting USA, Canada, Mexico based applicants remotely. Read complete job description before applying.
Docker
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About the role:We are seeking an experienced Sales Operations Manager to join our growing Revenue Operations team who are responsible for optimizing the success of Docker’s Sales & GTM teams to accelerate our revenue growth.
Your primary focus will be on data hygiene, data governance, account hierarchies and data enrichment using ZoomInfo.
An ideal candidate is a start-up builder who has experience in managing large amounts of data sets within Salesforce and has a solid understanding of account, contact and lead objects. A good working understanding of ZoomInfo is also required for this role.
This role reports to the Director of Sales Operations.
In this role, you will:
- Develop and implement Docker’s data governance program for our Revenue organization focused on data hygiene within Salesforce
- Hold responsibility for cleaning up the existing data in Salesforce, including deduplication, implementing accurate parent/child hierarchies, data standardization and ongoing data hygiene
- Ongoing review of new accounts, leads and contacts added to the system to ensure the data is accurate, standardized, up to date and not duplicative
- Manage the integration between ZoomInfo and Salesforce for data enrichment
- Build, manage and prioritize implementation of data hygiene and governance policies including scoping of requirements, writing documentation and collaborating with cross functional teams
- Identify and implement areas for improvement in relation to data hygiene and governance to enhance productivity and performance
- Work alongside the business systems team to write scope, test and roll out new system processes
- Assist with reviewing and optimising Salesforce page layouts including fields, validations and workflows for accounts, leads and contacts
- Manage one Sales Ops Senior Analyst of Data Hygiene
- Serve as the subject matter expert for all things related to data hygiene and governance
Requirements:
- 4+ years of experience in Sales Operations
- Experience working for a high growth software/SaaS company
- Solid understanding of Salesforce accounts, contact and lead objects
- Track record of working with large amounts of data, defining data hygiene and governance policies and implementing these within existing data sets
- Exceptional communication and interpersonal skills
- Technically savvy with Google Suite, Salesforce, and ZoomInfo
- Ability to think strategically and translate business needs into actionable plans within a fast paced environment
- Comfortable and familiar with cross-functional collaboration
- Energy, enthusiasm, and love of building
Additional attributes:
- Experience with people management
- Understanding of various account types and lead sources
- Strong analytical skills with experience in data analysis and reporting tools
- Comfortable with new technologies and ability to communicate with those who are tech-savvy