Full-Time Sales Representative

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers’ needs
• Manage the relationship with the account - including contract manufacturers, distributors, and end customer
• Drive customer revenue and shipments to the goals of the account and company
• Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer
• Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours.
• Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers
• Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life
• Schedule and host various technology and business meetings on weekly & quarterly basis
• Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer
• Manage meeting logistics including travel for customer engagements
• Map customer relationships and identify areas for improvement
• Manage historical and current revenue, PB, and unit shipment data for the account

REQUIRED:

• Understand market conditions and how they affect WD and the customer
• Understand the customer legal contracts and terms in place
• Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary