Full-Time Senior Customer Success Manager

Freshworks Inc is hiring a remote Full-Time Senior Customer Success Manager. The career level for this job opening is Senior Manager and is accepting USA based applicants remotely. Read complete job description before applying.

Freshworks Inc

Job Title

Senior Customer Success Manager

Posted

Career Level

Full-Time

Career Level

Senior Manager

Locations Accepted

USA

Salary

YEAR $114000 - $164450

Job Details

As a Senior Customer Success Manager at Device42, you will support and enable our largest and most strategic customers.

Key Responsibilities:

  • Build trusted advisor relationships with customers.
  • Understand customer needs and goals.
  • Champion customer needs internally.
  • Evangelize Device42 across accounts.
  • Manage customers through lifecycle journey.
  • Execute and lead Executive Business Reviews (EBRs).
  • Drive retention and growth.
  • Identify upsell and expansion opportunities.
  • Report key customer metrics.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Senior Customer Success Manager at Freshworks Inc is 10th of January 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

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