Full-Time Senior IT Program Manager

We are currently looking for a Senior IT Program Manager to join our growing team!

In this role, you will lead a team of Program and Project Managers covering a variety of strategic and complex programs with significant scope and impact supporting several business areas. You will be focused on executing and delivering upon the business commitments and ensuring the long-range financial plans are achieved.

You will work with cross functional senior leaders and their respective teams as a strategic PMO partner to enable the IT Growth and Efficiency Consumer group projects meet the scope, budget, and timeline of the effort.

As a leader of the program team, you will be responsible for supervising and driving the execution and delivery of strategic programs and projects.

Duties and Responsibilities include:

• Provide direction and leadership to a program and project management team to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team
• Manage large-scale, intricate projects with significant impact on the organization, often involving cross-functional teams
• Contribute to overall project strategy, identifying potential risks, and developing mitigation plans
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Manage and increase the effectiveness and efficiency of the program management team by implementing operating and engagement models with cross departmental PMOs
• Regularly prepare and communicate project status updates to senior executives, and other stakeholders
• Monitor project progress and actuals against budgets to ensure achievement of financial and operational goals
• Act as a key point of contact for IT, Business and Product stakeholders on critical projects; holding a leadership role within the project management function, managing both projects and project managers themselves
• Partner cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Ensure projects adhere to service level agreements and deliver expected outcomes

WHAT IT TAKES TO CATCH OUR EYE:

• 10+ years managing Telecommunication programs and projects
• 8+ years leading and managing a team of Project Managers
• Proven track record of success executing and delivering complex Telecommunication projects
• Extensive experience in project management methodologies (Agile, Waterfall, etc.)
• Excellent verbal and written communication and presentation abilities
• Analytical and problem-solving skills
• Financial management and budgeting expertise
• Deep understanding of business operations and strategic objectives

BONUS POINTS FOR:

• Experience in Project Management Office people management and cross-functional team leadership
• Understanding of core TELCO IT infrastructure and service concepts
• Project management training, PMP or Prince2 certification or equivalent

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