Full-Time Senior Program Manager, Expanded Access Operations

About myTomorrows myTomorrows is a global health tech company dedicated to breaking down barriers for patients seeking treatment options. We strive to enable earlier and better treatment access by bridging the gap between those searching for possible options, and the companies who develop them. We work closely with patients, healthcare professionals, trial sites, patient advocacy groups, and BioPharma – connecting key stakeholders in the drug development ecosystem. We’ve developed a cutting-edge AI-powered technology platform that simplifies and streamlines access to drugs in development. To support our users and clients, we have a range of industry-expert specialized teams ready to help. Our services include clinical trial patient recruitment, Expanded Access Program management and Real-World Data collection. With a global footprint spanning 125 countries, to date, we’ve supported over 14,000 patients and 2,200 physicians, earning the trust of 50+ Biopharma companies.

The opportunity: Program Manager – Expanded Access Programs

As a Program Manager of EAP, you will ensure that people have access to our clients' products within (global) expanded access programs. You act as the first point of contact for drug developers and are responsible for managing all aspects of the expanded access program, from set-up to execution and delivery of services, at the highest patient, healthcare provider, and client satisfaction. This, with full operational support from cross-functional departments consisting of Medical Operations, Regulatory Affairs, Quality, and Supply chain teams.

What you'll be doing:

• Be the primary contact for our Biopharma clients and myTomorrows internal stakeholders for the Expanded Access Programs under your responsibility
• Ensure a smooth-running program and correct documentation and reporting
• Manage both planned and unforeseen additions to the program to ensure that people have access to the treatments they need
• Keep oversight of the program at all times and manage all the ongoing activities and communication
• Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
• Develop strong relations and trust with all stakeholders, and keep them up to date on the progress of your program
• Achieve and maintain high customer satisfaction
• Develop solutions to tackle any operational issues along with relevant subject-matter experts
• Contribute to continuously improving our Expanded Access Program processes and strategies

What is the last date for applying to the job?

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