Full-Time Senior Revenue Operations Specialist

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

We are looking for a Revenue Operations Expert to help drive operational excellence and efficiency within our dynamic Revenue organization. As a pivotal member of our team, you will play a critical role in streamlining our Revenue processes, optimizing technology tools, and ensuring seamless data management.

What You'll Do:

1. Solution Development: Identify and develop innovative solutions that address operational challenges and improve the overall efficiency and effectiveness of relevant Revenue teams.
2. Process Streamlining and Automation: Drive efficiency and productivity by implementing automation and technology solutions that streamline processes, minimize manual work, and enhance overall team productivity.
3. HubSpot Expertise: Serve as a proficient expert in both HubSpot Marketing Hub and HubSpot Sales Hub, employing these platforms to drive revenue growth and streamline operational efficiency. You will be responsible for the creation, maintenance and management of pipelines, workflows, custom views, templates, playbooks, lists, etc for all relevant Revenue team initiatives.
4. Tool Management and Optimization: Take ownership of managing and optimizing a range of essential tools.
5. Sales and Customer Success Experience: Leverage past experience in sales or customer success roles to understand the unique needs and challenges of the respective teams and other Revenue teams, thus offering targeted support and insight.
6. Collaboration with Revenue Enablement Specialist: Work closely with the Revenue Enablement Specialist to facilitate seamless training on new tools and processes.
7. Documentation: Create and maintain comprehensive documentation for all tools, systems, and processes, ensuring easy accessibility for team members and stakeholders.
8. Collaboration with Rev Ops Manager: Collaborate with the Rev Ops Manager to ensure accurate, consistent, and reliable data flow across various systems, aiding in strategic decision-making through insightful data interpretation.
9. Ad hoc projects: Jump in where needed.

What You'll Bring to the Role:

• Minimum 2 years of experience in a Revenue Operations or Sales Operations role with a strong focus on HubSpot.
• Minimum 1 year in an Account Executive, Account Management or Customer Success role (ideally at a high-growth SaaS startup, with a subscription model).
• HubSpot expert/admin.
• Experience owning, implementing and optimizing relevant Revenue tools.
• Applies a Project Manager type of framework.
• Hyper detail-oriented with a focus on testing and accuracy.
• Ability to thrive in a fast-paced, agile and dynamic environment.
• Strong analytical abilities.
• Collaborative approach.
• Strong verbal and written communication skills.

Bonus: HubSpot certifications, understanding and experience with direct integration of tech tools, Zapier, and equivalent data transfer & automation tools.

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