Full-Time Senior Salesforce Administrator

Senior Salesforce Administrator is leading the ongoing development, maintenance, and optimization of Salesforce platform.

Role and Responsibilities:

• Lead configuration, maintenance, and enhancement of Salesforce instance.
• Manage daily administrative tasks and support requests to ensure smooth operations.
• Own system audits, data integrity checks, and platform upgrades (Salesforce release management, Optimizer reports).
• Evaluate, scope, and deliver new development initiatives to enhance CRM functionality.
• Collaborate with cross-functional teams to identify process inefficiencies and implement scalable solutions.
• Maintain and evolve internal documentation, training materials, and best practice guidelines.
• Conduct testing and quality assurance for new features and integrations.
• Stay current with Salesforce platform updates and industry trends.
• Regularly perform process analysis and recommend improvements to maximize operational efficiency.

Requirements:

• Bachelor’s degree in IT, Computer Science, Business Administration or related field.
• Salesforce Administrator Certification
• 5+ years experience as a Salesforce Administrator, focusing on Sales Cloud.
• Proven experience supporting sales/revenue operations, marketing, or business development teams.
• Experience in CRO or similar regulated environment is desirable.
• Deep understanding of Salesforce architecture, custom solutions using advanced configuration (flows, approval processes, formula fields, etc.).
• Knowledge of Salesforce best practices, data governance, and security standards.
• Strong analytical and problem-solving skills.
• Experience with MCAE (Marketing Cloud Account Engagement/Pardot) is a plus.
• Comfortable working independently and collaboratively.
• Fluent in English.

Benefits:

• Competitive salary
• Dynamic team, career growth opportunity
• Multicultural environment, English as company language
• Emphasis on personal and professional growth
• Extensive trainings in pharmacovigilance
• Friendly work environment, social events

Core Values: Quality, Integrity, Trust, Drive, Passion, Agility, Responsiveness, Belonging, Collaborative Partnerships

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