Full-Time Solution Consultant - CRM

The Specialist Solution Consultant is a technical & business consultant with the advanced ability to develop, position and provide industry and product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as the technical, industry, and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets.
• Assist discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs.
• Develop client partner relationships.
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.
• Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics.
• Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 1+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications.
• Industry experience in any specific vertical including healthcare, technology, or telco is desirable.
• Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services a plus.
• Travel, as necessary.

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