Full-Time Sr. Advisory Solution Consultant - CRM (Energy & Utilities)
ServiceNow is hiring a remote Full-Time Sr. Advisory Solution Consultant - CRM (Energy & Utilities). The career level for this job opening is Experienced and is accepting Boston, Massachusetts based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Sr. Advisory Solution Consultant - CRM (Energy & Utilities)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Boston, Massachusetts
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Job Details
As a Advisory Solution Consultant specializing in the Energy & Utilities (E&U) industry, you will act as a trusted technical advisor to prospective and current customers. You’ll lead the technical sales strategy for ServiceNow's CRM product portfolio (CSM, FSM, SOM).
You will work closely with account teams and customers to:
- Craft tailored demos and solution narratives.
- Understand use cases such as field force dispatch, metering & service order workflows, customer self-service.
- Collaborate with AEs, Solution Sales, Product, and Implementation partners.
- Conduct workshops, discovery sessions, and executive briefings.
Key Responsibilities
- Partner with AEs to build pipeline, qualify opportunities, and execute presales motions.
- Create and present tailored CRM product demonstrations.
- Lead discovery engagements to uncover operational inefficiencies.
- Align CRM use cases to utility industry trends.
- Articulate value propositions around ServiceNow’s single platform approach.
- Contribute industry insights and thought leadership.
What You Bring
7+ years in presales, solution consulting, or technical sales roles within enterprise software
Experience with CRM, FSM, or CX platforms.
Deep understanding of the Energy & Utilities sector.
Proven ability to influence technical decisions and win strategic deals.
Confidence in facilitating discovery workshops, whiteboarding, and technical storytelling
Experience navigating large matrixed utility orgs.
Preferred Qualifications
Hands-on experience with ServiceNow’s CSM, FSM, or SOM applications
Familiarity with utility-specific use cases.
Industry certifications or exposure to frameworks like ITIL, SAFe, FERC/NERC, ISO55000
Experience presenting to VP and C-level audiences
Ability to explain both business and technical topics clearly to a wide range of stakeholders
Bachelor’s degree or equivalent experience
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Sr. Advisory Solution Consultant - CRM (Energy & Utilities) at ServiceNow is
25th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Boston, Massachusetts
] applicants. .
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