Full-Time VP Director, Operations (Office Manager)

We are seeking a dynamic VP/Director of Operations & Executive Assistant to lead and enhance operational efficiency, human resources practices, and financial processes.

Applicants are encouraged to provide a cover letter explaining their interest in the position and why they should be considered.

Sosemo is a well-established boutique marketing agency specializing in marketing health brands.

The VP/Director of Operations & Executive Assistant will manage office operations, human resources, finance, and company culture, serving as a strategic partner to leadership and a trusted resource for employees.

The ideal candidate is highly organized, detail-oriented, able to juggle multiple responsibilities, maintain confidentiality, and be trustworthy, reliable, a self-starter, and forward-thinking.

Responsibilities include:

1. Operations: Primary liaison with coworking space, lease/contract negotiations, office moves, operations budget oversight, software management, cost control, attendance/hours tracking reporting, sustainability efforts (EcoVadis), cybersecurity training, weekly team meetings, hardware/software auditing, vendor relationships, insurance renewals.
2. Human Resources: Onboarding (TriNet), onboarding surveys, payroll/bonus/contractor payments, performance reviews, PTO/absentee reporting, offer letters, employee handbook updates, sexual harassment training, benefits administration, employee relations, termination process, HR training.
3. Finance: Expense/financial record management (QuickBooks), accounts receivable/payable, SOW edits, client/vendor onboarding, 1099 filings, tax compliance, end-of-year reporting.
4. Culture & Engagement: Employee engagement initiatives (Community Service Day, Holiday Party), award submissions, quarterly engagement surveys.
5. Executive Support: Correspondence/article/presentation edits, meeting note-taking, calendar management, travel arrangements, ad hoc tasks.

Requirements:

• Bachelor's degree in business administration, human resources, or related field.
• 7+ years of experience in operations, HR, or administrative leadership.
• Proficiency in QuickBooks, TriNet, and HRIS/PEO platforms.
• Knowledge of employment laws and best HR practices.
• Strong organizational, analytical, communication skills, confidentiality, and leadership/people management abilities.
• Positive attitude, willingness to take on any task.
• SHRM-CP certification preferred.
• P&L management or bookkeeping experience a plus.
• Entrepreneurial spirit, ability to manage multiple projects, make decisions in a fast-paced environment, strong verbal/interpersonal/written communication skills, PowerPoint knowledge, detail-oriented.
• Prior experience in Operations, HR, or as an Office Manager at a startup or services agency is preferred.
• 3 professional references required.

Additional Information:

• Competitive salary ($120,000 - $170,000).
• Benefits, and opportunities for additional compensation.
• Hybrid work schedule encouraged (2-3 days in office).
• Fully remote employees outside NYC considered.
• Local candidates preferred for in-office leadership and collaboration.

What is the last date for applying to the job?

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