Full-Time Account Services Coordinator

• Provide a high level of customer service both internally and externally.
• Ongoing support of our teams and the overall business including various pricing projects and special requests.
• Act as a liaison between the client, sales team, main lab, supply, courier, LIS, client services and billing.
• Provide ideas and suggestions to increase efficiencies not only in regards to client office but also internal processes.
• Responsible for on-boarding new account startups from start to completion working alongside the sales rep and key personnel in the client office.
• Problem solves application and workflow issues and works through barriers to achieve results by collaborating effectively with operations
• Conduct ongoing on-site visits to client accounts to initiate and form relationships in an effort to retain client relationships.

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