Full-Time Account Specialist

• Coordinate production of client materials and related services.
• Maintain positive customer relations through active engagement.
• Gather job requirements and translate them into detailed manufacturing/kitting instructions.
• Provide quality review for other Account Specialists.
• Ensure job instructions are entered and verified in the systems.
• Confer with customers on job status and coordinate changes.
• Coordinate resolution of customer or manufacturing issues.
• Monitor job progress and ensure final product meets requirements.
• Tally final production runs for billing.
• May mentor junior staff or work on special projects.
• May assist sales in the RFP process.

Responsibilities:

• Engage customers to gather job requirements
• Provide quality review for other Account Specialists
• Ensure job instructions are entered and verified in the various manufacturing or procurement systems
• Confer with customers throughout production to keep them informed of the status of jobs
• Coordinate production of components with other internal plants and/or external vendors as required
• Coordinate the resolution of customer or manufacturing issues with customer jobs
• Monitor progress of jobs throughout production

Requirements:

• HS diploma or equivalent with 3+ years of relevant experience
• Excellent knowledge of functional area(s) related to the job
• Advanced knowledge of MS Office
• Excellent oral and written communication skills
• Strong organizational skills

What is the last date for applying to the job?

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