Full-Time Administrative Representative

UnCraveRX has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

We Offer

Paid time off

Employee rental car discounts

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned

Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns, check-ins and exit kiosk transactions

May assist with or perform customer pick-ups in a safe and courteous manner

Qualifications

High School Diploma or G.E.D. required

Must have a minimum of 1 year prior customer service retail or administrative support experience

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Must possess a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

Skills: retail experience,accounting,online data entry,custodial services,phone etiquette,administrative support,customer reporting,customer service