Full-Time Associate Client Manager

• Deliver engaging and insightful training sessions that demonstrate how Spectra can solve real-world client business challenges.
• Serve as a trusted advisor to clients and internal teams, translating complex data into actionable insights.
• Contribute to and maintain a library of best practices, use cases, and training materials to support scalable learning.
• Lead Spectra Subject Matter Expert (SME) internal certification training, helping upskill NielsenIQ associates and elevate organizational expertise.
• Collaborate cross-functionally to ensure consistent and high-quality client experiences.
• Stay current on Spectra and Homescan product updates and industry trends to continuously enhance training and consultation efforts.

• Bachelor's Degree Required.
• Knowledge and use of Spectra and/or SSI tools.
• Knowledge of Consumer Panel Data.
• Strong analytical aptitude, naturally curious and lifelong learner.
• Experience with syndicated data is a plus.
• Experience utilizing multiple and complex data sets through problem solving and proven project management skills.
• Experience in client service environment and ability to develop, maintain and grow client relationships.
• Project management skills and ability to manage multiple priorities in complex situations.
• Skillfully communicate and work collaboratively with internal & external teams.
• Strong sense of autonomy, urgency, and accountability to delight clients.
• Retail or Manufacturing background experience (Retail Merchandising, Category Management, Operations, etc.).
• Highly Proficient in Microsoft Office software.
• Ability to train software in person or through video meetings.
• Positive attitude and works well with and contributes to a team.

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