Full-Time Associate Client Success

The big picture: Axios is a media company focused on trustworthy news in an audience-first format. We're hiring an Associate of Client Success to support the Local advertising team.

Why it matters: Support the Client Success team in delivering a best-in-class experience for our advertising partners, demonstrating superior organization and attention to detail.

Go deeper: Primary responsibilities include post-sale client activities like creative development, asset collection, reporting, and more. Collaborate with cross-functional teams (Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations). Execute campaigns across the Axios product suite. Support media planning, proposals, and renewals with Client Partnerships.

Zoom in: Ideal candidates will demonstrate: strong collaboration and adaptability; excellent organization, prioritization, and time management skills; outstanding written and verbal communication skills; obsessive attention to detail; passion for the Axios Local mission; a growth mindset, entrepreneurial spirit and thrive in a fast-paced environment. Independently prioritize tasks, manage time effectively, take initiative, and deliver exceptional customer service. Manage multiple campaigns simultaneously while meeting deadlines. Agile and adaptable to changing market conditions, embracing new ideas. Proficiency in Google Office Suite (Slides, Sheets, Docs). Experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.

Starting salary: $24.00 - $31.25 per hour (dependent on location, experience, and skills). Excludes other compensation and benefits. Axios' compensation philosophy accounts for cost of labor differentials across the US.

What Axios brings to the table (besides salary):

• 401(k) with employer match
• Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
• Employer Health Savings Account (HSA) contribution for the high deductible health plan option
• Dental and vision coverage
• Primary caregiver 12-week paid leave
• Generous vacation policy, plus holidays
• One mental health day per quarter
• Annual learning and development stipend
• Monthly work-from-home stipend ($100)
• Tele-mental health services through Headspace
• OneMedical membership, including tele-health services
• Personal health advocacy resources through HealthAdvocate
• Inclusive fertility, hormonal health and family forming benefits
• Access to the Axios “Family Fund”
• Increased work flexibility for parents and caretakers
• Virtual company-sponsored social events
• Strong and positive work environment
• Commitment to an open, inclusive, and diverse work culture

What is the last date for applying to the job?

Which countries are accepted for this remote job?