Full-Time Associate Customer Support Specialist
Fleetio is hiring a remote Full-Time Associate Customer Support Specialist. The career level for this job opening is Entry Level and is accepting Remote - USA based applicants remotely. Read complete job description before applying.
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Fleetio
Job Title
Associate Customer Support Specialist
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Remote - USA
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Job Details
The Customer Support team is seeking a knowledgeable and customer-focused individual to join our team as an Associate Customer Support Specialist!
As an Associate Customer Support Specialist, you will:
- Be the first point of contact for our fleet management software.
- Provide basic technical support and product knowledge to our customers.
- Play a critical role in ensuring customer satisfaction.
- Resolve complex technical issues.
- Deliver exceptional support experiences.
This position requires a deep understanding of fleet management software, strong problem-solving skills, and the ability to communicate technical concepts effectively.
The ideal candidate:
- Has served as the primary point of contact for basic technical support and product-related inquiries from customers in the software space.
- Provided exceptional customer service through various channels, including phone and email while maintaining a high level of professionalism and empathy.
- Can demonstrate comprehensive knowledge of our fleet management software to customers.
- Excels in collaborative team environments.
- Continuously identifies opportunities to improve the customer support process.
Please mention the word BRIGHT and tag RMTYxLjM1LjE4MS45Mg== when applying to show you read the job post completely (#RMTYxLjM1LjE4MS45Mg==).
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Associate Customer Support Specialist at Fleetio is
21st of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Remote - USA
] applicants. .
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