Full-Time Business Service Representative

• Serve as the primary liaison between businesses and customers.
• Excel at matching customer skills/interests to open positions.
• Maintain up to date knowledge on the local labor market.
• Communicate complex ideas and processes to business leaders, community agencies, etc.
• Generate job leads for participants that focus on Career Pathways and life sustaining employment.
• Present various program services to business, such as: WIOA, OJT, ITA, Paid Work Experience, etc.
• Coordinate Paid Work Experience opportunities for participants in conjunction with business needs.
• Collect data and generate reports.
• Enter all relevant participant and business engagement data within the system of record.
• Assist with removing barriers for participants and for employment.
• Other duties as assigned.

Requirements:

• Bachelor's Degree and/or a combination of education and work experience can be considered.
• Business or Sales experience preferred.
• Experience working with the underserved population.
• Interact with customers of all backgrounds and advocate on their behalf with employers.
• Have a deep level of empathy and excellent listening skills.
• Proficient in MS Office applications.
• Valid Driver's License and an automobile are required - this position may frequently travel work locations and partner agencies.
• Must be bilingual (English and Spanish)

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