Full-Time Candidate Care Agent - German Speaker
Cielo is hiring a remote Full-Time Candidate Care Agent - German Speaker. The career level for this job opening is Entry Level and is accepting Budapest, Hungary based applicants remotely. Read complete job description before applying.
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Cielo
Job Title
Candidate Care Agent - German Speaker
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Budapest, Hungary
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Job Details
The Candidate Care Agent enhances our clients’ candidate interactions with a team dedicated to immediate availability, single call resolution, and unprecedented responsiveness
Duties and Responsibilities:
- Provide “We Become You” seamless customer support to candidates via phone, live chat, voicemail, and email.
- Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements.
- Update candidate statuses in the appropriate recruitment systems (Applicant Tracking System, proprietary systems, etc).
- Adapt communication style to different demographics.
- Promote service excellence through courteous, patient, and gracious interaction.
- Drive impression to resolution with internal sense of urgency, control of conversation, and active listening.
- Leverage resources to provide thorough and accurate information to candidate.
- Use judgment to escalate to proper party when needed.
- Follow through on unresolved candidate inquiries to close the loop.
- Develop in-depth knowledge and functional command of multiple applicant tracking systems.
- Utilize critical and innovative thinking to troubleshoot issues and offer resolutions
- Work to elevate the level of efficiency and service through collaboration, examining current processes to determine room for improvement, and suggesting best practices.
- Perform monthly sweeps and an annual audit of assigned tabs on shared resource.
- Other duties as assigned.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Candidate Care Agent - German Speaker at Cielo is
30th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Budapest, Hungary
] applicants. .
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