Full-Time Client Support Specialist
Clipboard is hiring a remote Full-Time Client Support Specialist. The career level for this job opening is Entry Level and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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Clipboard
Job Title
Client Support Specialist
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Worldwide
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Job Details
Clipboard Health is seeking customer-focused individuals as B2B Support Specialists (Workplace Support Agents). This role focuses on proactively solving client issues, preventing churn, and ensuring a seamless experience for workplace customers. Primarily voice-based, with additional email responsibilities.
Responsibilities:
- Deliver fast, accurate support via voice and email.
- Resolve shift, payment, and platform-related issues.
- Navigate Zendesk and the Clipboard Health portal.
- Troubleshoot issues and improve customer experiences.
- Work cross-functionally with Billing, Account Management, and Worker Operations.
Success Factors:
- Customer-Centric Mindset
- Strong Communication Skills
- Proactive Problem-Solving
- High Accountability
Qualifications:
- Open to all experience levels.
- No specific degree required.
System Requirements:
- Reliable laptop/desktop.
- Minimum 20 Mbps wired internet.
- Wired headset.
- Quiet, distraction-free workspace.
- Stable power and internet.
Working Hours:
- 5 days per week
- 9-hour days
- 1.5 hours of daily break time
Weekend availability is required.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Client Support Specialist at Clipboard is
14th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Worldwide
] applicants. .
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