Full-Time Customer Care Agent (Remote)

Delivery Hero is hiring a remote Full-Time Customer Care Agent (Remote). The career level for this job opening is Entry Level and is accepting Athens, Greece based applicants remotely. Read complete job description before applying.

Delivery Hero

Job Title

Customer Care Agent (Remote)

Posted

Career Level

Full-Time

Career Level

Entry Level

Locations Accepted

Athens, Greece

Job Details

Customer Care Agent (Remote)

We are looking for a customer-oriented individual to deliver exceptional customer experiences in Greece & Cyprus (including evening & night shifts). Are you enthusiastic, energetic, and enjoy helping people?

Join our dynamic team as a Customer Care Agent for the Greek and Cypriot market.

Take charge of communication with customers and partners, ensuring top-notch service across all channels (live chat, calls, and email).

  • Skills Required:
  • Strong understanding of customer expectations
  • Fluency in Greek and English
  • Problem-solving skills
  • Excellent communication skills (written & verbal)
  • Team player

Other essential qualities include:

  • Multitasking and critical thinking
  • Prior experience in customer service (a plus)
  • Bachelor's degree (a plus)

Benefits:

  • Competitive salary and benefits
  • Attractive remuneration package
  • Restaurant/food supply card
  • Private medical & life insurance
  • Online mental health platform (unlimited therapy & coaching)
  • Online training platform for professional development
  • Company cafeteria
  • On-site gym

About efood:

We are a fast-growing, multinational company, prioritizing our customers and employees.

We offer a dynamic, creative work environment with opportunities for growth.

We value our employees and provide excellent benefits to show our appreciation.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Customer Care Agent (Remote) at Delivery Hero is 13th of January 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Athens, Greece ] applicants. .

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