Full-Time Customer Care Agent (Remote)

We are seeking a customer-oriented individual to deliver excellent service to our customers in Greece & Cyprus (including evening and night shifts). Are you enthusiastic, energetic, and enjoy helping people and finding solutions? Join our dynamic team as a Customer Care Agent. You will handle communications with end-users and partners to ensure an exceptional customer experience across all channels (live chat, incoming calls, email).

Apply if:

• You understand the difference between hungry and HANGRY.
• You can meditate even with loud music.
• You are problem-solving oriented and capable of finding solutions to customer issues.
• You are a team player.
• You have strong multitasking and critical thinking skills to prioritize and handle incoming/outgoing contact.
• You have a strong understanding of customer expectations with quality-driven support.
• You are fluent in Greek and English.
• You have computer skills and can use office equipment.

Prior experience in customer service and a Bachelor's degree are a plus.

We offer a competitive compensation package and benefits, including:

• Attractive remuneration package
• Ticket restaurant card
• Private medical & life insurance
• Online mental health platform with unlimited therapy and coaching sessions
• Online training platform for personal and professional growth
• In-house cafeteria
• In-house gym
• Global Mobility plan
• Pension Plan

We embrace challenges, move quickly, and focus on quality.

What is the last date for applying to the job?

Which countries are accepted for this remote job?