Full-Time Customer Care Representative

• Answer inbound calls and assist customers
• Use provided tools to document and resolve customer needs accurately
• Follow established protocols for communication and case handling
• Participate in required certification courses
• Deliver service in a professional and brand-aligned manner
• Maintain performance targets in quality, communication, and efficiency

• High school diploma or GED required
• Must be at least 18 years of age
• Authorized to work in the United States
• U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills
• Basic computer knowledge and typing ability
• Ability to follow detailed instructions and meet performance standards
• Prior customer service or call center experience is a plus
• Spanish language skills are a bonus

• Remote position – no commute
• Paid training (after client certification)
• Flexible schedule options
• Paid time off
• Career advancement opportunities
• Access to telehealth benefits

What is the last date for applying to the job?

Which countries are accepted for this remote job?