Full-Time Customer Experience Associate
Essence Journey is hiring a remote Full-Time Customer Experience Associate. The career level for this job opening is Entry Level and is accepting Worldwide based applicants remotely. Read complete job description before applying.
Essence Journey
Job Title
Customer Experience Associate
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Worldwide
Share
Job Details
We are seeking a highly organized and motivated Remote Customer Experience Associate to support our clients and internal teams. This role is ideal for a proactive professional who excels in communication, coordination, and problem-solving in a remote environment.
Key Responsibilities
- Serve as the main point of contact for clients via email, chat, and phone
- Assist with scheduling, follow-ups, and ensuring client needs are met promptly
- Maintain accurate records and document all client interactions
- Collaborate with internal teams to resolve issues and improve client satisfaction
- Monitor ongoing projects and provide updates to management
- Identify opportunities to streamline processes and enhance client experience
Requirements
- Must be 18 years of age or older
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Comfortable using digital tools and platforms for remote collaboration
- Ability to work independently and meet deadlines
- Previous experience in customer service, administration, or remote support is a plus but not required
Benefits
- Flexible remote work schedule
- Opportunities for professional growth and development
- Access to company resources and training programs
- Supportive and collaborative team environment
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Experience Associate at Essence Journey is
14th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Worldwide
] applicants. .
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