Full-Time Customer Operations Executive
NECSWS is hiring a remote Full-Time Customer Operations Executive. The career level for this job opening is Entry Level and is accepting Hemel, United Kingdom based applicants remotely. Read complete job description before applying.
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NECSWS
Job Title
Customer Operations Executive
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Hemel, United Kingdom
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Job Details
We are looking for a Customer Operations Executive to join our team. The successful candidate will specialize in delivering customer support, including analytics, data management & processing. This role provides a foundation to develop skills and learn different aspects of the business.
Responsibilities:
- Customer Service & Support: Provide exceptional service to NHS customers.
- Respond to and triage customer issues via various channels.
- Manage the customer helpdesk, prioritizing customer experience.
- Provide support for the AdviseInc Platform and other applications.
- Understand customer pain points and help solve problems.
- Provide customer feedback to improve applications.
- Train customers on the AdviseInc Platform.
- Data Quality & Management: Conduct weekly data quality checks.
- Work with customers to improve data quality.
- Administer 3rd party operations apps.
- Support data analytics with the Insights and Engineering team.
- Be proactive in making improvements to ensure smooth business operations.
- Support Directors and other teams with admin requests.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Operations Executive at NECSWS is
22nd of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Hemel, United Kingdom
] applicants. .
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