Full-Time Customer Service Agent

Customer Service Agent (d/m/w)

Customer contact with added value: You handle incoming inquiries from our business customers – whether by phone or in writing – on all after-sales and operational handling topics at the first level and find the right solution for every issue.Diverse challenges: Support our dealers with topics such as logistics, document dispatch, payments and complaints and work closely with our internal departments.Teamwork and communication: You are the interface between our customers and the departments and ensure that all questions are clarified efficiently.Organizational talent required: Maintain and manage our overviews, reports and customer data meticulously and accurately.First experience in customer service is advantageous, ideally you have already worked with a ticketing system and telephone software.You are motivated, work structured and carefully and are a true team player.Your strength lies in communication: You actively listen, are reliable and always find the right words.Fluent German language skills in speech and writing as well as confident use of Google Tools (Sheets, Gmail, Calendar etc.) are part of your repertoire.An interest in the automotive industry is a bonus, but not essential.100% Remote work: Work comfortably from home throughout Germany – no matter where you live!Attractive benefits: Above-legal contribution to the company pension plan, employee discounts on numerous purchases and even on your new car.Part of a market leader: Become part of Europe's leading automotive platform and shape the future of the industry.Apply now with your salary expectations via our application portal and develop the best way to buy and sell cars with us!Do you not fully meet all the requirements for the desired profile? Apply anyway! We offer challenges to learn from and room for growth.

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