Full-Time Customer Service Associate

We're looking for driven, service-minded professionals to join our fully remote team.

You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.

Your Responsibilities

• Handle inbound and outbound calls with prospective clients
• Schedule and lead virtual benefits presentations
• Explain available programs and coverage options in clear, simple terms
• Complete all applications and documentation with accuracy
• Deliver outstanding service and maintain organized client records
• Participate in leadership training and skill development programs

What You Bring

• Excellent communication and people skills
• Professional, positive, and energetic approach
• Customer service or sales background (preferred, not required)
• Basic computer skills and comfort in a virtual environment
• Ability to collaborate effectively with all levels of the team
• Legal authorization to work in the U.S. or Canada

What You'll Get

• Full benefits package after initial period
• 100% remote position no commuting, no dress code
• Flexible scheduling that supports your lifestyle
• Weekly pay plus performance-based monthly bonuses
• Annual incentive trips to top destinations for high performers
• Rapid career advancement with clear promotion paths

What is the last date for applying to the job?

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