Full-Time Customer Service Exit Booth Agent

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you’ll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $22 per hour.

YOUR ROLE AT SIXT

• Ensure a seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed.
• Assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs.
• Offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns.
• Finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts.
• Inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation.

YOUR SKILLS MATTER

Education & Experience

• High school diploma or GED and at least 1 year of customer service experience

Licenses & Authorization

• At least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship.

Computer Skills

• Basic computer navigation skills and familiarity with Microsoft Office applications.

Work Hours & Travel

• Able to work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane.

Uniform & Language

• Willing to wear a company uniform and speaking other languages is a plus.

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