Full-Time Customer Service Rep

The following general description applies to all hourly store team members. Please read the detailed information listed below.

 Job Duties

• Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. take inventory and complete associated paperwork. • Clean equipment and fao1ily approximately daily.

Training Orientation and training provided on the job.

Communication 510115

Ability to comprehend and give correct written instructions. Ability to commu- nicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly {may use calculator}. Must be able to make correct monetary change. Verbal, writing, and telephone skills' 10 take and process orders. Motor coordination between

 eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when remov- ing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and While outside. fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.