Full-Time Customer Service Representative
Binance is hiring a remote Full-Time Customer Service Representative. The career level for this job opening is Entry Level and is accepting Europe based applicants remotely. Read complete job description before applying.
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Binance
Job Title
Customer Service Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Europe
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Job Details
Binance is looking for a Customer Service Representative to join their client-facing team.
Responsibilities:
- Handle high amounts of live chat and phone calls
- Identify and evaluate customers’ needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Requirements:
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Fluency in English and German is required
- Willing to work weekends and irregular hours which will include night shifts
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
- Exceptional written communication skill and a good listener
- Ability to multi-task, prioritize, and control time effectively
- Knowledge of the cryptocurrency/blockchain field is a plus
- Multi-lingual capability is a plus
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Service Representative at Binance is
7th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Europe
] applicants. .
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