Full-Time Customer Service Representative

Customer Service Representative Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing products to answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions.
• Communicating and coordinating with colleagues.
• Providing feedback on customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and professional support.

Customer Service Representative Requirements:

• High school diploma or equivalent.
• Ability to stay calm when customers are stressed.
• Comfortable using computers.
• Experience working with customer support.

Mention AVER and tag RMzguNjguMTM0LjE5NA== when applying.

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