Full-Time Customer Service Representative
Colibri Group is hiring a remote Full-Time Customer Service Representative. The career level for this job opening is Entry Level and is accepting 1 Remote based applicants remotely. Read complete job description before applying.
Colibri Group
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Job Details
At Colibri, culture is a critical part of our collective success, and we live our values every day: Love, Joy, Boldness, Teamwork, and Curiosity. These values guide our interactions.
Are you passionate about delivering exceptional customer experiences? Join our team as a Customer Service Representative, where you'll build meaningful relationships with customers while providing technical support and personalized communication. This role is perfect for individuals with a strong work ethic, excellent communication skills, and the ability to thrive in a fast-paced environment.
What You'll Do
- Build professional relationships with customers through personalized and engaging communication.
- Provide technical support, using critical thinking to address customer needs proactively and effectively.
- Navigate multiple software platforms and tools seamlessly to assist customers.
- Remain calm under pressure and handle obstacles with grace, accuracy, and urgency.
- Collaborate with team members while demonstrating self-motivation and a commitment to individual and team success.
What You'll Need to Succeed
- High school diploma or equivalent
- Proficiency in Microsoft Office; experience with customer service tools is a plus
- Previous customer service experience is preferred
- A positive, friendly, and approachable personality
- Strong interpersonal, written, and verbal communication skills
- Reliable in-home internet connection and a dedicated, quiet, and distraction-free workspace
- Ability to work independently and handle multiple priorities in a fast-paced environment
Schedule
- Set schedule with varying shifts between 7:00 AM and 9:00 PM ET
- Rotational weekend availability required
- Some holiday coverage may be required
Benefits
- 401(k) matching
- Health, dental, and vision insurance
- Paid time off and paid training
- Employee Assistance Program
- Opportunities for professional education and tuition reimbursement
Salary: $12 - $16 an hour
Colibri Group welcomes applicants from all backgrounds and experiences... Please mention the word STIRRINGLY and tag RNDQuMjM0LjQyLjg3 when applying. This is a beta feature to avoid spam applicants.