Full-Time Customer Service Representative
Contact Government Services, LLC is hiring a remote Full-Time Customer Service Representative. The career level for this job opening is Entry Level and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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Contact Government Services, LLC
Job Title
Customer Service Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Worldwide
Salary
HOUR $15 - $16
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Job Details
CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
Skills and attributes for success:
Skills and attributes for success:
- Reply to calls and emails from the public.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.
- Fully fluent in English and/or Spanish (both written and verbal)
- High School diploma or General Educational Development (GED) certificate
- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
- Ability to follow policies, procedures, and regulations.
- Ability to navigate a content management system, other applications and related web sites.
- Strong written and verbal communication skills.
- Excellent customer service, dependability and time management skills.
- Keyboarding proficiency of at least 40 words per minute.
- Call Center (omnichannel) background a plus.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Service Representative at Contact Government Services, LLC is
21st of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Worldwide
] applicants. .
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