Full-Time Customer Service Representative

Responsibilities:

• Handles and resolves a high volume of incoming calls.
• Develops and maintains knowledge of Moen products.
• Navigates multiple databases.
• Delivers a consumer experience that helps to drive positive advertisement.
• Demonstrates consistent achievement in meeting all required quality, call management and productivity metrics.
• Performs other duties and/or special assignments as needed.

Requirements:

• High School diploma or equivalent
• Experience in a customer service position is required, call center experience is preferred.
• Excellent professional verbal and written communication skills are required.
• Bi-lingual in French or Spanish are a plus.
• Proficient PC skills, including the ability to navigate multiple screens and systems.
• Experience with Microsoft Teams a plus.
• Incumbent must meet internet speed requirements and have a safe and secure workspace.
• Must be able to thrive in a work environment that mandates low mobility and high observation.
• Must be available for training December 1, 2025 - December 30, 2025.
• Must be able to work a flexible schedule.

What is the last date for applying to the job?

Which countries are accepted for this remote job?