Full-Time Customer Service Representative

We’re looking for a proactive and empathetic Customer Service Representative to join our fully remote team and support our fast-growing global user base.

Your role will be essential in making sure users feel confident and supported every step of the way.

• Handle incoming support inquiries via email and chat (no phone support).
• Help users with questions about our web app, Chrome extension, and desktop app.
• Troubleshoot and explain how to use our core product, Interview Copilot.
• Escalate bugs or edge cases to the dev team.
• Improve help docs, internal guides, and support processes.

We're a small, mission-driven team, so you'll have real autonomy and a visible impact. If you love helping people, enjoy figuring things out, and want to be part of something that actually changes lives, we’d love to hear from you.

What is the last date for applying to the job?

Which countries are accepted for this remote job?