Full-Time Customer Service Representative
Lastminute.com is hiring a remote Full-Time Customer Service Representative. The career level for this job opening is Entry Level and is accepting Madrid, Spain based applicants remotely. Read complete job description before applying.
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Lastminute.com
Job Title
Customer Service Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Madrid, Spain
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Job Details
lastminute.com is looking for Customer Service Representative with a strong Customer Service Orientation
Key Responsibilities
- Deal with inbound and outbound phone calls, emails, and live chats from Customers.
- Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution.
Essential
- Strong verbal and written communication skills in French or German and Spanish
- Availability to work rotating shifts, including weekends
- At least one year of experience in Customer Support services.
- Thorough and meticulous with extreme attention to detail
- Proactive team player
- Work to tight deadlines with a can-do attitude.
Desirable
- Previous experience in the travel sector or similar
- GDS knowledge is a plus
- Oriented business results
- Versatility
By joining our company, you will have the chance to:
- Multicultural & Multi-lingual team environment
- Travel discounts through our website Lastminute.com (staff intranet)
- Great incentives package
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Service Representative at Lastminute.com is
14th of March 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Madrid, Spain
] applicants. .
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