Full-Time Customer Service Representative

lastminute.com is looking for a Customer Service Representative with a strong Customer Service Orientation.

Key Responsibilities:

• Deal with inbound and outbound phone calls, emails, and live chats from Customers.
• Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution.

Essential:

• Strong verbal and written communication skills in French, German, or Spanish.
• Availability to work rotating shifts, including weekends.
• At least one year of experience in Customer Support services.
• Thorough and meticulous with extreme attention to detail
• Proactive team player
• Work to tight deadlines with a can-do attitude.

Desirable:

• Previous experience in the travel sector or similar
• GDS knowledge is a plus
• Oriented business results
• Versatility

By joining our company, you will have the chance to:

• Multicultural & Multi-lingual team environment
• Travel discounts through our website Lastminute.com (staff intranet)
• Great incentives package

What is the last date for applying to the job?

Which countries are accepted for this remote job?