Full-Time Customer Service Representative

Morris Insurance Agency LLC is hiring a remote Full-Time Customer Service Representative. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.

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Morris Insurance Agency LLC

Job Title

Customer Service Representative

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

USA

Job Details

We are seeking a motivated and customer-oriented individual to join our team as a Remote Call Center Agent. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer issues in a timely manner. This is a remote position, allowing you to work from the comfort of your own home.

Responsibilities:

Answer incoming calls and respond to customer inquiries

Make outbound calls to follow up on customer requests

Provide information about products and services

Resolve customer complaints and issues

Document all interactions in the CRM system

Meet or exceed performance goals and targets

Qualifications:

High school diploma or equivalent

Prior experience in a customer service role

Excellent communication skills, both verbal and written

Ability to multitask and prioritize in a fast-paced environment

Proficiency in Microsoft Office and CRM software

Strong problem-solving skills

Ability to work independently and as part of a team

Benefits:

- Competitive salary

- Flexible work schedule

- Opportunities for growth and advancement

- Work from home

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Customer Service Representative at Morris Insurance Agency LLC is 22nd of September 2024 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

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