Full-Time Customer Success Agent
OBRIO is hiring a remote Full-Time Customer Success Agent. The career level for this job opening is Experienced and is accepting Ukraine based applicants remotely. Read complete job description before applying.
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OBRIO
Job Title
Customer Success Agent
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Ukraine
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Job Details
OBRIO is seeking a dedicated Customer Success Agent to join our support team.
Your Impact:
- Enhance trust and loyalty among premium users by providing exclusive and recognized support.
- Strengthen the emotional connection between the brand and customers.
- Provide both reactive and proactive assistance, ensuring personalized communication with premium clients.
- Increase customer lifetime value by contributing to higher retention rates.
- Play an active role in product and supply processes improvement based on feedback from premium clients.
About You:
- At least 1 year in Customer Support Agent, Account Manager, VIP support, or similar roles.
- Proficient in English (B2+ level, both written and oral).
- Experience in CRM and Zendesk platforms.
- Customer data analysis skills.
- Empathy towards customer needs and concerns.
- Strong communication skills, both written and verbal.
- Critical thinking to address complex customer issues.
- Effective time-management skills to handle multiple tasks.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Success Agent at OBRIO is
31st of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Ukraine
] applicants. .
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