Full-Time Customer Success Coordinator

• Manage and maintain detailed record keeping of our customers’ supplier/vendor lists.
• Maintain and update supplier data by inputting text-based and numerical information from source documents within time limits on a recurring basis.
• Compile, verify accuracy, and sort information according to priorities to prepare source data for software platform import.
• Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
• Import data to our platform and CRM, on behalf of customers.
• Send templated emails on behalf of customers.
• Comply with data integrity and security policies.

• Data entry work experience (preferred).
• Experience with MS Office and data programs.
• Proficiency in data management tasks utilizing tools like Excel, Google Sheets, etc.
• Accuracy and attention to detail is essential.
• Propensity to problem-solve proactively, and find solutions for potential problems or errors that have been identified.
• Ability to concentrate for lengthy periods and perform accurately with adequate speed.

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