Full-Time Customer Success Manager

G2 Risk Solutions is hiring a remote Full-Time Customer Success Manager. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.

This job was posted 4 months ago and is likely no longer active. We encourage you to explore more recent opportunities on our site. However, you may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings available here.

G2 Risk Solutions

Job Title

Customer Success Manager

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

USA

Job Details

  • Major point of contact with client base.
  • Manage account setup and train newly boarded clients.
  • Provide outstanding on-going account management and customer support, ensuring client satisfaction and retention.
  • Educate existing clients on the value of additional G2 services and solutions.
  • Identify, investigate, track and resolve inquiries and issues in a professional manner.
  • Contribute and work collaboratively with internal teams, providing relevant feedback to internal stakeholders.
  • Able to collaborate with internal team on key initiatives.
  • Manage time well to complete assigned projects, assist teammates, and meet strict deadlines.
  • Work within a team of other analysts, communicating effectively with colleagues.
  • Completes all special projects and other duties as assigned.

Critical Skills 

  • Ability to tolerate somewhat repetitious tasks.
  • Tolerance for reviewing sensitive and risky web content.
  • Familiarity with MS Office and Excel in particular
  • Good self-motivation
  • 2-5 years business development/customer success experience (payment, risk management or related field/industry a plus)
  • Track record of customer focus and excellence and the ability to anticipate the needs of customers.
  • Superior organizational and time management skills
  • Outstanding written and oral communication abilities
  • Negotiation and presentation skills
  • Ability to multi-task and adapt to quickly changing priorities, being able to make sound judgement calls.
  • Attention to detail and quality of work, innovative, creative thinking skills to ensure the organization is providing a ‘best in class’ client experience.
  • General computer knowledge
  • Strong team player
  • Bachelor’s degree or higher desired

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Customer Success Manager at G2 Risk Solutions is 7th of September 2024 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

Related Jobs You May Like

Claims Administrator

Taguig, Philippines
9 hours ago
Attention To Detail
Claims Processing
Communication Skills
Arch Global Services (Philippines) Inc.
Full-Time
Entry Level

Assistant Manager (05781)

Savannah, GA
1 day ago
Communication
Customer Service
Problem Solving
Domino's
Full-Time
Manager

Delivery Driver

Keansburg, NJ
1 day ago
Communication
Customer Service
Driving
Domino's
Full-Time
Entry Level

Delivery Driver (07692) 5030 W McDowell

Phoenix, AZ
1 day ago
Customer Service
Driving
Food Preparation
Domino's
Full-Time
Entry Level

Assistant CX Manager

USA
2 days ago
Communication
Customer Service
Performance Management
Proper Cloth
Full-Time
Manager

Customer Experience Operations Manager

USA, Canada
2 days ago
Customer Experience
Customer Journey Mapping
Data Analysis
DNSfilter
Full-Time
Manager
YEAR $115000 - $130000

Delivery Driver-(05632)- East White Street

Rock Hill, SC
2 days ago
Communication
Customer Service
Driving
Domino's
Full-Time
Entry Level
HOUR $20 - $50000

Assistant Manager (05549)

Boone, NC
2 days ago
Customer Service
Leadership
Restaurant Experience
Domino's
Full-Time
Entry Level
HOUR $15 - $18

Domino's Pizza Delivery Driver

Rock Hill, SC
2 days ago
Communication
Customer Service
Driving
Domino's
Full-Time
Entry Level
HOUR $20 - $50000

Assistant Manager (08817)

Charlotte, NC
2 days ago
Customer Service
Leadership
Problem-solving
Domino's
Full-Time
Experienced

Assistant Manager (08917)

Waxhaw, NC
2 days ago
Customer Service
Financial Acumen
Problem-solving
Domino's
Full-Time
Manager

Assistant Manager - Domino's

Boone, NC
2 days ago
Customer Service
Leadership
Problem Solving
Domino's
Full-Time
Experienced
HOUR $15 - $18

Looking for a specific job?