Full-Time Customer Success Manager
Karbon is hiring a remote Full-Time Customer Success Manager. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Karbon
Job Title
Customer Success Manager
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
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Job Details
About Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms. They provide a collaborative cloud platform that streamlines work and communication.
As a Customer Success Manager at Karbon, you’ll take ownership of your own clients and provide consultative advice.
Responsibilities:- Create and own a quarterly success strategy for your customer portfolio.
- Build strong relationships with your customers and understand their challenges.
- Become a product expert for Invoicing & Payments and drive adoption.
- Manage upcoming customer renewals.
- Monitor customer health and usage metrics.
- Advocate for your customers internally.
- Based in the US and confident working remotely.
- Experience in a B2B SaaS enablement role.
- A subject matter expert in the accountancy software market.
- Strategic thinker with great relationship-building skills.
- Excellent communication & presentation skills.
- Effective project management skills.
- Flexible working environment
- Be part of a fast-growing company
- A collaborative, team-oriented culture
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Success Manager at Karbon is
4th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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