Full-Time Customer Success Manager
Keeper Security, Inc. is hiring a remote Full-Time Customer Success Manager. The career level for this job opening is Experienced and is accepting Ireland based applicants remotely. Read complete job description before applying.
Keeper Security, Inc.
Job Title
Customer Success Manager
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Ireland
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Job Details
Keeper is seeking a bilingual (French) Customer Success Manager to join our B2B sales division.
About the Job
Join a team of successful Customer Success professionals focused on helping companies maximize their technology investments.
Responsibilities
- Meet or exceed sales targets.
- Communicate with French-speaking customers (written and verbal).
- Negotiate contract renewals, cross-sells, and upsells.
- Establish business and technical goals with clients via technical and Quarterly Business Reviews.
- Maintain a structured cadence with customer accounts, build relationships, present solutions, and troubleshoot challenges.
- Advise customers on best practices for securing their business against password-related breaches.
- Proactively manage customer success to deliver consistent value.
- Demonstrate knowledge of Customer Success best practices and trends.
- Resolve customer issues through collaboration and technical knowledge.
- Build strong customer relationships by maintaining engagement, adoption, and communication.
- Become a Keeper Security product expert.
- Drive customer advocacy through references, referrals, and case studies.
- Perform data-driven reviews to prioritize opportunity and risk.
- Participate in the evolution of Keeper Security’s Customer Success programs.
- Act as a subject matter expert on all Keeper products.
Requirements
- 1+ years of experience in Account Management or SaaS Customer Success/Sales roles.
- Fluent in French and English (verbal and written).
- Strong technical knowledge of software integrations (SSO, Directory etc), implementation, onboarding & support
- Experience working with Enterprise organizations and C-level Executives.
- Unrivaled autonomy and dedication to helping customers realize value.
- Energetic, self-motivated, and a proactive problem solver.
- Aptitude for learning software and strong business application skills.
- Ability to manage multiple priorities with attention to detail.
- Strong communication and interpersonal skills.
- Working knowledge of Salesforce.com.
- Undergraduate degree preferred (BA/BS).
- Experience in IAM industry is a plus.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Success Manager at Keeper Security, Inc. is
17th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Ireland
] applicants. .
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