Full-Time Customer Success Representative
Brightspeed is hiring a remote Full-Time Customer Success Representative. The career level for this job opening is Experienced and is accepting Charlotte, NC based applicants remotely. Read complete job description before applying.
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Brightspeed
Job Title
Customer Success Representative
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Charlotte, NC
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Job Details
Brightspeed is seeking a Customer Success Representative to ensure our largest customers are successful by leveraging their Brightspeed solutions. The role involves monitoring customer health, addressing concerns, and helping customers use technology to meet their goals. Responsibilities include:
- Building long-term relationships with decision-makers.
- Managing customer metrics and health indicators.
- Evaluating product adoption and providing best practices.
- Implementing customer success plans.
- Identifying expansion opportunities.
- Managing risks to customer success and deploying cross-functional support.
- Defining and executing renewal strategies.
- Communicating effectively.
- Problem-solving and decision-making.
- Driving for results.
- Client & Partner Relationships.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Success Representative at Brightspeed is
28th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Charlotte, NC
] applicants. .
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